I would like to say a big thank you on behalf of Chris and myself to Matthew Peden and his assistant Megan for such a pleasurable experience with our house sale in Higgins. We approached Matt in March wanting to put our house on the market, knowing absolutely nothing about property and sales. It was clear from the outset that Matt was an enthusiastic and personable agent and he spent a good deal of time talking us through the process, pointing us in the right direction and making sure we were comfortable with all aspects.
Matt was extremely tolerant with our naivety (and general state of being unorganised!), and he continued to surprise us with his commitment, going above and beyond what anyone would expect from a real estate agent. On top of this, his office’s strong marketing campaign meant that the house was officially on the market for a mere week or two before we accepted an offer above expected numbers, even in a sluggish market!
Matt was quick to help us through any problems that we had and was understanding and sympathetic to our tight financial situation. It is clear that Matt and his staff in the Belconnen office are driven by client satisfaction and not just by dollars.
I will happily use IPG Belconnen services in the future and will continue to recommend them to others. Thank you again!